SpeechLive Error Codes & Fixes
Philips SpeechLive: Dictations not playing back in the web browser
If you're trying to play dictations using Philips SpeechLive in your web browser, and are encountering an error, this is often due to cache memory errors. There are various different steps to resolve this outlined below. After trying each step below, ...
SpeechLive - DS-7000 does not automatically upload to SpeechLive via the SpeechLive Desktop App
The DS-7000 will only automatically upload via the desktop app when the recording format 'DSS QP' is used, along with the external SD Card storage used (the device will not upload when recordings are stored on internal memory). Click here to download ...
SpeechLive - upload from DPM (PocketMemo) fails using SpeechLive Desktop app, but files deleted from recorder - how to retrieve files
The SpeechLive Desktop App can be set to automatically delete files from the device once transferred to SpeechLive. If the uploads fail and the dictations are deleted from the handset, the files may be retrievable via the below path: ...
SpeechLive - Recorder Open Error (change sampling rate of Philips SpeechMikes)
This command line tool will iterate through all connected Philips devices and try to switch the sampling rate to 44kHz. After switching, the device will re-connect itself. Be aware that switching can only be successful if the device is not currently ...
SpeechLive - How to disable SSL filtering in the Antivirus Software (Fixes Buffering Issue)
Symptoms: SpeechLive player buffering. Possible cause: SSL filter is activated in the Anti virus Software. How to find out if this player buffering is caused by SSL filter settings and not bad network connection? - Open chrome browser and navigate ...
SpeechLive - Buffering Issue / Error Connecting to Server Workaround
UPDATE: Please see this article for a resolution to the buffering/error connecting to server issue in SpeechLive. 1- Make a copy of chrome on your Desktop 2- Right click and navigate to properties. 3- Under target at the end of the path ...
Philips SpeechLive - unable to sign into SpeechLive app after resetting passoword
In certain instances, users are not able to sign into the new SpeechLive app after creating a new password. To resolve this, the user will need to first sign in to SpeechLive on a chrome web browser at www.SpeechLive.com before attampting to sign in ...
SpeechLive - how to fix a lost connection for uploads from a voice recorder into SpeechLive
In order to automatically upload supported audio files (.ds2, .wav, or .mp3) from a voice recorder like a Philips Digital Pocket Memo or Philips VoiceTracer into SpeechLive and have the files deleted from the recorder after upload, a user must have ...
SpeechLive - Philips Device Connector Admin Guide
Follow the link below for further information on the Philips Device Connector Software. This application allows users to utilise supported Philips hardware such as ACC2300 Series Foot Controls or Philips SpeechMikes with SpeechLive across a remote ...
SpeechLive - Foot control does not work in SpeechLive when transcribing outside of Google Chrome Browser
This issue can be resolved by installing and utilising the Philips Device Connector Software along side the Chrome Extension - simply follow the instructions below: Firstly, Install the Chrome Web Extension to your Chrome Web Browser: Open up the ...
SpeechLive - error code: unable to complete upload the authentication header is corrupt
When sending dictation to speechLive I have the following error “Unable to complete Upload, the authentication header is corrupt” Answer: This error appears if your Speechlive account password contains a special character like “;” Please change your ...